Order Processing
All orders placed on Suzzune are processed within 0–2 business days, excluding Sundays and public holidays.
Once your order is processed, you will receive a confirmation email along with shipment tracking details.
Shipping Partners
We work with reliable courier partners to ensure that your orders are delivered safely and efficiently.
You can track your shipment using the tracking number shared via email after your order is dispatched.
We currently deliver across India. However, due to courier restrictions, certain pin codes may be unserviceable. In such cases, we will inform you and process a full refund.
Delivery Time
Estimated delivery timelines may vary depending on your location:
- Bangalore: 1–3 business days
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
Occasional promotions or offers may include free shipping, which will be communicated on the website.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order on the courier partner’s website.
If you face any issues with tracking, please contact our support team.
Delayed or Lost Shipments
While we strive to ensure timely delivery, Suzzune is not responsible for delays caused by courier partners, incorrect address details, or circumstances beyond our control.
If your order appears to be delayed or lost, please contact us, and we will assist you in resolving the issue.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at the time of placing the order.
Orders returned due to incorrect or incomplete address details may be subject to additional shipping charges for re-dispatch.
Contact Information
For any shipping-related queries, please reach out to us at:
Email: care@suzzune.com
Website: https://suzzune.com
