Terms & Conditons

Introduction

Welcome to Suzzune.
By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

If you do not agree with any part of these terms, you must not use our website.

About Suzzune

Suzzune is a wellness-focused brand offering matcha tea, accessories, and related products designed to support mindful living and daily rituals.

Website: https://suzzune.com

You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or data
• Introduce viruses, malware, or any harmful code
• Interfere with the website’s functionality or security

We reserve the right to suspend or terminate access if misuse is detected.

All products displayed on Suzzune are subject to availability. We reserve the right to:

• Modify or discontinue products without prior notice
• Limit quantities per order
• Refuse service at our discretion

Product descriptions and images are provided for informational purposes. Slight variations in color or appearance may occur.

When you place an order on our website:

• You agree that all information provided is accurate and complete
• Prices are listed in INR unless otherwise stated
• Payments must be completed through our approved payment gateways

Orders are confirmed only after successful payment. We reserve the right to cancel or refuse any order due to payment issues, suspected fraud, or incorrect pricing.

Shipping timelines and costs are displayed during checkout. While we aim to deliver products promptly, delivery times may vary due to factors beyond our control.

Suzzune is not responsible for delays caused by courier partners, weather conditions, or incorrect delivery information provided by the customer.

Returns and refunds are subject to our Return & Refund Policy, which is available on our website.

Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe after approval.

All content on this website, including but not limited to:

• Logos
• Text
• Images
• Graphics
• Product designs

is the intellectual property of Suzzune and may not be copied, reproduced, or used without prior written permission.

Our website may include links to third-party websites or services. Suzzune is not responsible for the content, policies, or practices of these third parties.

We encourage users to review the terms and privacy policies of any third-party websites they visit.

Suzzune shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use the website
• Purchase or use of products
• Unauthorized access to user data

Our liability, if any, is limited to the amount paid for the product in question.

You agree to indemnify and hold harmless Suzzune, its owners, employees, and partners from any claims, damages, or expenses arising from your use of the website or violation of these terms.

We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of the website after changes indicates acceptance of the updated terms.

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

If you have any questions regarding these Terms of Service, please contact us at:

Email: care@suzzune.com
Website: https://suzzune.com